AIRBNB · RENTAL

Airbnb disputes: how to prove the real condition of a property

We rarely think about proof when everything goes well. Yet many disputes begin with a small detail: a scratch, a stain, a broken object, or simply a situation impossible to reconstruct afterward.

You have photos. But during a disagreement, one question quickly appears: how can you prove when they were taken and that they were never modified?

A photo alone is not always enough

Many Airbnb hosts believe they are protected because they take photos before every guest arrival. That makes sense. But a regular photo remains a file stored on a phone or a computer.

And during a dispute, anything that can be modified can be challenged.

Image metadata — date, time, location — does not constitute independent proof.

The real issue: proving prior existence

A photo shows a situation. But it does not necessarily prove that this situation already existed at a precise moment.

That is where independent timestamping changes everything.

With Codex-Log, a unique digital fingerprint of the file is created and immediately timestamped by an independent third party.

This later allows verification that a specific file already existed in that exact state, at that exact date.

In practice, what changes?

• Document the real condition of a property before guest arrival
• Keep reliable records of furniture and equipment
• Compare before / after condition in case of damage
• Strengthen a case with insurance companies or platforms
• Avoid situations where obvious facts become impossible to prove

A simple process

Most users already take photos. Codex-Log simply adds an extra layer of trust and verifiable timestamping.

A few photos. A few seconds. And above all: the ability, later, not to depend only on memories, conversations or one person's word against another.